Vacancies
Commercial Bank International is constantly on the lookout for exceptional candidates to come and be a part of our team of talented professionals. If interested to explore opportunities with us, please refer below vacancies and apply to these roles directly.
How To ApplyAll vacancies posted are assigned a unique Job Reference Number. To help speed up your application, please ensure to quote the code in the subject bar when sending an email to recruit@cbi.ae. We aim to respond to successful applicants within three weeks and assured that your application will be kept in our database so that we can be in touch with you for future opportunities.
Available Jobs
Senior Manager- Business Banking
Job Reference: SMBB/cbi006/13
Location: Dubai
Purpose:
To manage the Business Banking relationships in own portfolio and to manage a team of Relationship Managers. Maximize on the returns and minimize the risk to the Bank while striving to enhance the relationships by way of increasing numbers and increasing the level of facility utilization by these Business Banking customers, as well as generating an appropriate funding base for the business.
Duties and Responsibilities:
Education & Experience:
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Location: Dubai
Purpose:
To manage the Business Banking relationships in own portfolio and to manage a team of Relationship Managers. Maximize on the returns and minimize the risk to the Bank while striving to enhance the relationships by way of increasing numbers and increasing the level of facility utilization by these Business Banking customers, as well as generating an appropriate funding base for the business.
Duties and Responsibilities:
- Manage the Business Banking relationship base of the assigned Team/ business portfolio.
- Market new customers and grow the customer base.
- Increase the profit generated by an agreed percentage/ value as compared to the previous year.
- Increase the loans and advances base by an agreed percentage/ value.
- Increase the deposit base by an agreed percentage/ value as compared to the previous year.
- Take appropriate measures to ensure that the marketing strategy is fully communicated with absolute clarity to all members of the team to follow.
- Cultivate existing Business Banking relationships to enhance utilization of facilities by the agreed percentage.
- Work on developing, sourcing and enhancing the funding base for the Business Banking to ensure that the deposit base exceeds the Business Banking loan portfolio by the agreed percentage.
- Evolve and establish a mechanism to obtain on-going feedback from customers to measure the levels of client satisfaction. This is to be reported through call reports.
- Provide prompt responses to all client queries/ needs, and high quality of client service by all team members, to ensure a high standard of client satisfaction.
- Supervise the planning of proposed Business Banking portfolio of assigned employees to ensure compliance with bank guidelines and professional standards. Counsel and guide assigned employees to ensure that the approved business objectives are met.
- Develop marketing plan & implement it as per agreed objectives in order to maximize profitability & achieve business growth.
- Establish, Review & Monitor the performance standards.
- Provide inspiration to the other team members by demonstrating high sense of team spirit, motivation and staff satisfaction levels.
- Keep abreast of the changes in the market place, to provide competitive market intelligence.
- Ensure that assigned employees are up-to-date with professional developments and monitor their professional development programs.
- Guide team members for direct focus on specific markets.
- Assist team members in resolving issues with different departments.
Education & Experience:
- Minimum 10 years experience in banking, specifically developing and administering Business Banking portfolios
- Analytical – Excellent Analytical skills and attention to Details.
- Project Management – Develops project plans; Completes projects on time and budget.
- Communications Skills – Strong verbal and written communication skills.
- Proficiency in English – written and Spoken.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
- Planning/ Organizing and Control – Prioritizes and plans work activities; Uses time efficiently.
- Supervisory Skills.
- Leadership & Decision Making Skills.
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Unit Head- SME Sales
Job Reference: US/cbi007/13
Location: Dubai
Purpose:
The job purpose is to manage the Sales Team responsible for acquisition of new Liability customers and Asset products (Business Loan etc.)
Duties and Responsibilities:
Education & Experience:
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Location: Dubai
Purpose:
The job purpose is to manage the Sales Team responsible for acquisition of new Liability customers and Asset products (Business Loan etc.)
Duties and Responsibilities:
- Manage, train and appraise dedicated sales team in order to develop their client relationship skills and motivate them to acquire and develop new relationships, bring new accounts, Fixed Deposits and Business Loans to achieve team target.
- Monitor market and competitor activities and strategies to ensure that opportunities for new business and not overlooked.
- Identify through account management potential defaulting accounts and investigate through closer management of the account cause for concern and recommend to immediate reporting line (SM Sales Team) for appropriate remedial action.
- Provide quality customer service experience at all levels and at every customer touch-point by closely working with Service team.
- Ensure that all DST team along with periodic appraisals, training and staff developments are competently performed.
- To work closely with DST team to acquire high value for Liabilities & potential clients for Business Loan.
- Attend and proactively participate in all sales and products training and learning sessions inclusive Compliance & Operational Risk training.
- Manage sales through key products and by working closely with reporting manager.
- Perform any other duties or responsibilities consistent with the role as assigned by management.
Education & Experience:
- Masters / Bachelors degree in any discipline.
- Minimum 4 to 5 years experience in a similar position within a financial institution
- Analytical ability
- Communication skills
- Selling Skills
- Should have adequate banking experience in meeting the requirements for this job
- Customer interface
- Working knowledge of credit and operations
- Team player
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Branch Manager – UAE National
Job Reference: BM/cbi002/13
Location: Abu Dhabi
Purpose:
Ensure that specific business targets are achieved whilst maintaining high quality customer service and operational & compliance standards & work closely with other departments of RBG & the bank to achieve required goals.
Duties and Responsibilities:
Education & Experience:
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Location: Abu Dhabi
Purpose:
Ensure that specific business targets are achieved whilst maintaining high quality customer service and operational & compliance standards & work closely with other departments of RBG & the bank to achieve required goals.
Duties and Responsibilities:
- Achieve assigned product sales, cross sale & other targets.
- Identify & map the target market within the branch area to effectively guide the branch sales staff to acquire business.
- Identify new business and develop and monitor existing relationships so as to maximize revenue for the branch.
- Achieve the set targets in terms of building assets and liabilities and revenue budget of the branch and provide guidance and support to branch team members with their marketing efforts.
- Interact effectively with RCD, COPs & other divisions to facilitate approvals & the quick processing of loans, cards & transactions.
- Provide a high level of customer service & ensure customer satisfaction.
- Keep complaints to a minimum & ensure quick resolution of complaints.
- Ensure that all customer complaints that cannot be resolved immediately are escalated to the Customer Care Department within the stipulated timeframe.
- Ensure that all applications & transactions are checked and rechecked to reduce error rates in transaction & account processing.
- Improve knowledge levels of self & reporting staff for products, processes, systems, SOPs by continuously learning & updating self & reporting staff & by training staff.
- Adhere to the banks policies & procedures & compliance requirements & maintain a high level of operational standards. Consistently achieve acceptable risk ratings.
- Ensure that all audit recommendations are implemented within the maximum period stipulated.
- Maintain high levels of staff motivation in the branch.
- Actively participate in corporate promotional activities, primarily to promote retail products and services
- Review debit balance or overdue accounts and ensure regularization / closure of such accounts. Ensure proper reporting of suspicious transactions of any accounts at the branch and review dormant accounts regularly.
- Ensure strict compliance with money laundering guidelines and ensure that only legitimate funds are accepted.
- Monitor & ensure proper maintenance of branch premises and highlight security concerns to relevant authorities.
- Ensure surprise cash / security checks & all checks as per SOPs are carried out at the required frequency and that all control mechanisms are in place. Ensure branch reports are checked & action taken as required.
- Monitor the employee leave plan and ensure there is no backlog on unutilized leave and proper leave cover arrangements are in place. Monitor & ensure staff sign in , attendance , discipline .
- Conduct daily huddles & weekly staff meetings to encourage smooth flow of communication both within and outside the branch and to update branch staff with management decisions, monitor and guide staff on sales, service & operations.
- Perform any other duties or responsibilities consistent with the role as assigned by management.
Education & Experience:
- Bachelor’s Degree/ Master’s Degree
- Sales & business generation skills
- Technical Knowledge of Products and Services
- Excellent verbal and written communication skills
- Analysis/Research Skills
- Counseling Skills
- Creative Thinking
- Decision Making skills
- Interpersonal Relationship Skills
- Leadership Skills
- Negotiating/Mediating, Planning Skills, Problem Solving
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Branch Manager – UAE National
Job Reference: BM/cbi001/13
Location: Dubai
Purpose:
Ensure that specific business targets are achieved whilst maintaining high quality customer service and operational & compliance standards & work closely with other departments of RBG & the bank to achieve required goals.
Duties and Responsibilities:
Education & Experience:
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Location: Dubai
Purpose:
Ensure that specific business targets are achieved whilst maintaining high quality customer service and operational & compliance standards & work closely with other departments of RBG & the bank to achieve required goals.
Duties and Responsibilities:
- Achieve assigned product sales, cross sale & other targets.
- Identify & map the target market within the branch area to effectively guide the branch sales staff to acquire business.
- Identify new business and develop and monitor existing relationships so as to maximize revenue for the branch.
- Achieve the set targets in terms of building assets and liabilities and revenue budget of the branch and provide guidance and support to branch team members with their marketing efforts.
- Interact effectively with RCD, COPs & other divisions to facilitate approvals & the quick processing of loans, cards & transactions.
- Provide a high level of customer service & ensure customer satisfaction.
- Keep complaints to a minimum & ensure quick resolution of complaints.
- Ensure that all customer complaints that cannot be resolved immediately are escalated to the Customer Care Department within the stipulated timeframe.
- Ensure that all applications & transactions are checked and rechecked to reduce error rates in transaction & account processing.
- Improve knowledge levels of self & reporting staff for products, processes, systems, SOPs by continuously learning & updating self & reporting staff & by training staff.
- Adhere to the banks policies & procedures & compliance requirements & maintain a high level of operational standards. Consistently achieve acceptable risk ratings.
- Ensure that all audit recommendations are implemented within the maximum period stipulated.
- Maintain high levels of staff motivation in the branch.
- Actively participate in corporate promotional activities, primarily to promote retail products and services
- Review debit balance or overdue accounts and ensure regularization / closure of such accounts. Ensure proper reporting of suspicious transactions of any accounts at the branch and review dormant accounts regularly.
- Ensure strict compliance with money laundering guidelines and ensure that only legitimate funds are accepted.
- Monitor & ensure proper maintenance of branch premises and highlight security concerns to relevant authorities.
- Ensure surprise cash / security checks & all checks as per SOPs are carried out at the required frequency and that all control mechanisms are in place. Ensure branch reports are checked & action taken as required.
- Monitor the employee leave plan and ensure there is no backlog on unutilized leave and proper leave cover arrangements are in place. Monitor & ensure staff sign in , attendance , discipline .
- Conduct daily huddles & weekly staff meetings to encourage smooth flow of communication both within and outside the branch and to update branch staff with management decisions, monitor and guide staff on sales, service & operations.
- Perform any other duties or responsibilities consistent with the role as assigned by management.
Education & Experience:
- Bachelor’s Degree/ Master’s Degree
- Sales & business generation skills
- Technical Knowledge of Products and Services
- Excellent verbal and written communication skills
- Analysis/Research Skills
- Counseling Skills
- Creative Thinking
- Decision Making skills
- Interpersonal Relationship Skills
- Leadership Skills
- Negotiating/Mediating, Planning Skills, Problem Solving
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Sr. Facilities Manager
Job Reference: SMF/cbi003/13
Location: Dubai
Purpose:
This position oversees and directs the operational responsibilities assigned to the Facilities division to include facility maintenance, facility engineering, parking management, and asset management.
Duties and Responsibilities:
Education & Experience:
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Location: Dubai
Purpose:
This position oversees and directs the operational responsibilities assigned to the Facilities division to include facility maintenance, facility engineering, parking management, and asset management.
Duties and Responsibilities:
- Oversees the design and construction requirements for new facilities related to capital projects, expense projects, and grant funded projects.
- Manage the department budget, review all variance responses and provides final division approval on all contracts.
- To manage and handle the Project & Maintenance and General Service Sections.
- Manage Projects by supervising and coordinating the work of contractors in line with our requirements.
- Calculate and compare costs for required goods or services to achieve maximum value for money.
- Planning for future development in line with strategic business objectives.
- Manage and lead change to ensure minimum disruption to core activities.
- Direct and plan essential central services such as reception, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling.
- Ensuring that CBI Premises are well maintained.
- Planning best allocation and utilization of space and resources for new buildings, or re-organizing current premises.
- Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies.
- Coordinate and lead one or more teams to cover various areas of responsibility.
- Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement.
- Responding appropriately to emergencies or urgent issues as they arise.
- Perform any other duties or responsibilities consistent with the role as assigned by management.
Education & Experience:
- Bachelor’s Degree in Business Administration, Facilities Engineering, or related field.
- Minimum of 5 years management experience in facilities maintenance and/or facilities engineering.
- Relationship management
- Communication and interpersonal relations
- Customer service and relations
- Finance and budgeting
- Making decisions
- Planning and organizing
- Stress management
- Negotiating and networking
- Good judgment and analytical ability
- Accuracy and attention to detail
- Leadership and teamwork
- Problem-solving
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Relationship Manager- Corporate Banking
Job Reference: RM/cbi004/13
Location: Dubai
Purpose:
Responsible for marketing solicitation of new Corporate relationships for both Assets & Liabilities. Directly responsible for handling corporate borrowing portfolio growth, quality & profitability.
Duties and Responsibilities:
Education & Experience:
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Location: Dubai
Purpose:
Responsible for marketing solicitation of new Corporate relationships for both Assets & Liabilities. Directly responsible for handling corporate borrowing portfolio growth, quality & profitability.
Duties and Responsibilities:
- Monitor credit quality of portfolio for risk recognition & assigning proper risk rating for each relationship.
- Develop marketing plan to identify corporate relationships within the accepted industries. Solicit new corporate relationships. Ensure quality of portfolio is satisfactory.
- Directly responsible to manage corporate customers portfolio. (Number of relationships and average size of the portfolio to be agreed with the Team Leader.)
- Develop marketing plan & implement it as per agreed objectives in order to maximize profitability & achieve business growth.
- Be highly responsive to customer needs and ensure high level of satisfaction of Corporates in portfolio.
- Ensure quality of portfolio is maintained, with no direct credit losses.
- Maximize profitability, achieve business growth and targeted market share as per objectives.
- Pro-act to changes in market place.
- Ensure all documentation is valid and complete in assigned portfolio.
- Provide competitive market information.
- Achieve consistent growth in profits and business ensuring quality assets, in a highly competitive environment.
- Ensure client satisfaction in an environment where client needs are constantly changing.
- Participate in the team's strategy planning.
- Prepare credit packages if the Relationship Officer and Credit Analyst are not available.
- Interact with the Credit Risk Management and Advances Division to resolve their queries regarding credit proposals.
Education & Experience:
- Bachelors in Statistics or Accounting / Higher National Diploma for UAE Nationals.
- Minimum 6 years experience in corporate banking, specifically preparing proposals, performing customer analysis, developing marketing plans, managing assigned portfolio.
- Analytical ability
- Credit / marketing skills
- Customer orientation
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Retail Relationship Officer
Job Reference: RRO/cbi007/13
Location: Dubai
Purpose:
The job holder is accountable for opening and maintenance of customer accounts, preparing proposals related to Loans & Cards & ensuring the delivery of quality service to customers and achieving product sales targets.
Duties and Responsibilities:
Education & Experience:
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Location: Dubai
Purpose:
The job holder is accountable for opening and maintenance of customer accounts, preparing proposals related to Loans & Cards & ensuring the delivery of quality service to customers and achieving product sales targets.
Duties and Responsibilities:
- Achieve assigned product sales & other targets through external visits as well as by cross-selling to walk in/existing customers.
- Identify and map the target market within the branch area to effectively contact and acquire customers.
- Participate in promoting the different products & services of the bank (including Asset , Liability , Card products as well as internet banking & other services)
- Verify / check all account opening related mandates are received prior to opening of A/Cs.
- Carry out Central Bank check to ensure customers are not black listed
- Prepare credit proposals for loans and credit cards to be sent to Retail Credit Dept. for approvals. Ensure that all supporting documents fulfilling credit policy are obtained.
- Maintain a check list for opening of all types of accounts.
- Input all transactions related to the dept. and ensure error free transactions & application processing prior to sending to CSM / back office /RCD. Ensure best sales & services to customers by doing all transactions right the 1st time.
- Respond to customer issues/ queries in a timely and efficient manner.
- Achieve set service standards.
- Follow “greet, smile, help & thank" process for customer interaction.
- Follow a retention process for account closure & state reasons for the closure properly
- Answer telephone calls within 3 rings with the standard bank greeting, and / or that the voice mailbox feature is activated; return calls.
- When assigned as product champion, conduct training for other Retail Relationship Officers & branch staff.
- Explain updates or launches of new promotions to all staff & destroy outdated product material.
- Attend to customer complaints promptly & resolve within defined TAT. Ensure all complaints that cannot be resolved immediately at the branch are sent to the Customer Care Dept. without delay.
- Ensure timely review of Know Your Customer (KYC) & credit facilities overdue, expired & take appropriate action. Comply with Anti Money Laundering (AML) guidelines & ensure that only legitimate funds reach our counters.
- Ensure strict adherence to operating procedures & credit guidelines.
- Pass periodic product knowledge tests and meet the target percentage of each.
Education & Experience:
- University degree / Higher Diploma ( Nationals ) or equivalent Qualification
- 3 years experience in customer service or sales in a financial institution.
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Credit Analyst- Business Banking
Job Reference: CA/cbi006/13
Location: Sharjah
Purpose:
To support the Corporate officers by handling all required financial / industry analysis for credit risk assessments and preparation of credit proposals for team members.
Duties and Responsibilities:
Education & Experience:
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Location: Sharjah
Purpose:
To support the Corporate officers by handling all required financial / industry analysis for credit risk assessments and preparation of credit proposals for team members.
Duties and Responsibilities:
- Manage the corporate relationship base of the assigned Team / business portfolio.
- Conduct spreading of company's financial statements and industry analysis of corporate/commercial customers and analyze in a comprehensive write-up to assess the financial risks. Prepare credit proposals and short-term proposals.
- Maintain accuracy in spreading & quality analysis.
- Turn around credit proposals and short term credit proposals within benchmarked time frames.
- Develop marketing plan & implement it as per agreed objectives in order to maximize profitability & achieve business growth.
- Follow up on documentation, submit the required documentation for approved clients to Credit Risk Management & Advances Division and follow up on sanction limit.
- Follow up on client's day-to-day transaction requests.
- Follow up on timely submission of reviews for renewal of facilities.
- Raise questions for in-depth analysis of customer's requirements.
- Analyze account position and highlight strengths/weakness in account conduct.
- Follow up on execution of customers' transactions.
- Address issues related to quality financial analysis.
- Request and follow up on regular credit check on clients with other banks.
- Maintain proper and efficient filing system by daily update to the file. The files to be maintained and updated in order to allow easy reference.
- Follow up with other support departments for problem solving & liaising with Relationship Managers for decision-making.
- Perform any other duties or responsibilities consistent with the role as assigned by management.
- Syndication Team only:
- Perform all operational work related to escrow.
- Liaise between developer / RERA and various bank departments on all escrow related accounts.
- Review and Follow up on escrow documents and interest payment to the account.
Education & Experience:
- Bachelors Degree / Higher National Diploma for UAE Nationals
- Minimum 2 years experience in corporate banking, specifically preparing proposals and performing customer analysis.
- Analytical ability
- Experience with banking regulations regarding credit facilities
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Credit Analyst- Corporate Banking
Job Reference: CA/cbi005/13
Location: Dubai
Purpose:
To support the Corporate officers by handling all required financial / industry analysis for credit risk assessments and preparation of credit proposals for team members.
Duties and Responsibilities:
Education & Experience:
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
Location: Dubai
Purpose:
To support the Corporate officers by handling all required financial / industry analysis for credit risk assessments and preparation of credit proposals for team members.
Duties and Responsibilities:
- Manage the corporate relationship base of the assigned Team / business portfolio.
- Conduct spreading of company's financial statements and industry analysis of corporate/commercial customers and analyze in a comprehensive write-up to assess the financial risks. Prepare credit proposals and short-term proposals.
- Maintain accuracy in spreading & quality analysis.
- Turn around credit proposals and short term credit proposals within benchmarked time frames.
- Develop marketing plan & implement it as per agreed objectives in order to Maximize profitability & achieve business growth.
- Follow up on documentation, submit the required documentation for approved clients to Credit Risk Management & Advances Division and follow up on sanction limit.
- Follow up on client's day-to-day transaction requests.
- Follow up on timely submission of reviews for renewal of facilities.
- Raise questions for in-depth analysis of customer's requirements.
- Analyze account position and highlight strengths/weakness in account conduct.
- Follow up on execution of customers' transactions.
- Address issues related to quality financial analysis.
- Request and follow up on regular credit check on clients with other banks.
- Maintain proper and efficient filing system by daily update to the file. The files to be maintained and updated in order to allow easy reference.
- Follow up with other support departments for problem solving & liaising with Relationship Managers for decision-making.
- Perform any other duties or responsibilities consistent with the role as assigned by management.
- Syndication Team only:
- Perform all operational work related to escrow.
- Liaise between developer / RERA and various bank departments on all escrow related accounts.
- Review and Follow up on escrow documents and interest payment to the account.
Education & Experience:
- Bachelors Degree / Higher National Diploma for UAE Nationals
- Minimum 2 years experience in corporate banking, specifically preparing proposals and performing customer analysis.
- Analytical ability
- Experience with banking regulations regarding credit facilities
If you meet the above job requirements , please send your updated CV to recruit@cbi.ae
