Customer Details Update for Individuals

Central Bank of the UAE requires that you keep your Bank informed of your latest identity and contact details. Please complete this simple form and upload a scan of the front and back of your Emirates ID card.

Optionally, we would also like a copy of your passport, as a secondary identity document.

We need this information to continue providing you with uninterrupted banking services.

For Joint Accounts, please supply this information separately for each account holder.

Fields marked with (*) are mandatory.

Step 1: Personal Details:
Name: *
Either Your CIF Number *
  Your CIF number is located under your name on your Debit and Credit Cards
OR Account Number *
Step 2: Contact Details:
Email: *
Mobile: *
Mailing Address:
Step 3: Documents:
Please note:
  • Only upload images, word documents or PDF
  • Maximum file size should not exceed 1 MB
Emirates ID
All OR Back Side: *
Front Side:
Passport 1:
Passport 2:
Verification Code


Explore our Downloads section to get useful printable documents that will make it easy to bank with us.

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