

- Adjust mobile setting so that it locks automatically if you don’t use for a period of time.
- Do not save confidential information, passwords, and PINs on your phone.
- Ensure to close your mobile banking app after usage.
- Always try to use a secure network wherever possible, and internet connections which are password protected.
- Keep your phone software updated.
- Make sure your screen is always locked.
- Be cautious while using Bluetooth in public places as someone may access your confidential data/information.
- Do not click on suspicious links received via text messages or emails.
- Use biometrics like fingerprint or face recognition on your phone.
- Report your lost/stolen mobile immediately by calling CBI customer service agents 24/7 on 600544440.