Personal Data Protection Best Practices

Use Strong, Unique Passwords:

• Create complex passwords with a mix of letters, numbers, and symbols
• Avoid using easily guessable information like birthdates or names
• Use a different password for each account

Enable Two-Factor Authentication (2FA):

• Enable 2FA wherever possible to add an extra layer of security
• This typically involves receiving a code (such as a One Time Password) on your phone or email to verify your identity, each time you are attempting to login to your account

Keep Software Updated:

• Regularly update your operating system, apps, and antivirus software to patch against vulnerabilities

Beware of Phishing:

• Be cautious of unsolicited emails, messages, or calls asking for personal information
• Don't click on suspicious links or download attachments from unknown sources

Secure Wi-Fi Networks:

• Use strong passwords for your Wi-Fi networks
• Disable WPS (Wi-Fi Protected Setup), as it can be vulnerable

Encrypt Devices:

• Use full-disk encryption on your devices to prevent unauthorised access to your data

Regular Backups:

• Regularly back up your data to an external drive that you will maintain in a safe place or within a secure cloud storage environment

Privacy Settings:

• Adjust privacy settings on social media and other online platforms to limit the amount of personal information visible publicly

Be Cautious with Personal Information:

• Be mindful of what you share on social media platforms and other public forums
• Avoid sharing sensitive or personal information with third parties unnecessarily

Use Secure Connections:

• When providing personal information online, ensure the website uses HTTPS (look for the padlock symbol)
• Review app permissions
• Check the permissions requested by apps before installing them
• Avoid granting unnecessary access to your personal data

Use Reputable Services:

• Use well-known, reputable services for online transactions and data storage

Monitor Financial Statements:

• Regularly review your bank and credit card statements for any unauthorised activity

Dispose of Data properly:

• Shred physical documents containing personal information before disposing them of
• Factory reset devices before selling or discarding them
• Educate Yourself
• Stay informed about the latest online threats and information security best practices

Secure Your Email:

• Use a strong password for your email account, as it often holds the keys to other accounts
• Be cautious with email attachments and links, even from known contacts
• Regularly change your email passwords

Remember that while these tips can significantly improve your data security, no method is fool proof. Stay vigilant and continue learning about new information security measures as technology evolves.

In the event that your card is lost or stolen, or you suspect unauthorised transactions on your account, please contact us immediately on 600 544440. Alternatively, you can also complete the dispute form and email the form to us on contactus@cbi.ae.

Dispute Form - Click Here