Keep your information secure
In the event that your card is lost or stolen, or you suspect unauthorised transactions on your account, please contact us immediately on 600 544440. Alternatively, you can also complete the dispute form and email the form to us on contactus@cbi.ae.
- Dispute Form - Click Here
Protect your passwords & card PINs
- How you should secure your passwords & card PINs
- How to create strong passwords
- What you should do if your password is compromised
Protect your financial information
- What are the possible dangers to your financial information
- How to ensure safety of your information online
- Essential security guidelines
Protect your mobile devices
- How to access banking services on your mobile
- How to secure your mobile device
- Important mobile device precautions
Social engineering attacks & how to stay safe
- What you should do when receiving a call from the bank
- How attackers can try to access your financial information
- How to respond to a social engineering attack
