Internet Banking

What can I do on Internet Banking?

You can manage your bank accounts, send money, and manage your day to day banking, including:

• View current balances of your accounts
• View Overdraft limits and Loan account details
• Check your recent transactions and statements
• Know if a cheque you have issued has been paid
• Pay your monthly utility bills 
• Transfer money to other CBI and non-CBI bank accounts
• Set up standing orders
• View Account information

 

Over 75% of customers who have used our Online Banking Service have rated their experience as very good, so why don't you join them and see for yourself how easy banking can be.

 

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How to register

To use this service, you must have a current account, savings account or credit card with CBI.   

• Click here to register for Internet Banking
• You will need your Emirates ID or passport details in hand, along with a valid email address or mobile phone number already registered with the bank*

If any of the details listed above are not up to date on our systems, please ensure you update us in-branch, or by calling us on 600544440. You will be unable to register for online banking until your details are up to date. You can also register for online banking in-branch at the time of account opening if you wish. View our video tutorial to learn how to register for our Internet Banking service.

 

When can I start banking online?

If you register using Online Banking portals, you will have immediate access to Internet/Mobile Banking.

If your username is created by Branch/Direct Sales Unit, you will have to inform the preferred Username for which a Temporary Password will be emailed to you.

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How to use CBI Internet banking

Learn how to use our Internet Banking using our video tutorials

How to login

 

How to transact 

 

How to view transaction history and download a statement

 

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What shall I do if I’ve forgotten my username or password?

If you have forgotten your username, click "Forgot Username" link through Online Banking.

If you have forgotten your password, click "Forgot Password" link through Online Banking.

Alternatively, call 600544440 for help.

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How can I reset my password?

You can reset your password by using the "Forgot Password" link on the Online Banking login page. You will need to have your Debit/Credit card number along with your PIN number to perform the online password reset.

Alternatively, call 600544440 for help.

In the event that your card is lost or stolen, or you suspect unauthorised transactions on your account, please contact us immediately on 600544440.