Please call 600544440 immediately. Our Customer service representatives are available 24/7 for assistance. You can also call on +971 4 503 9000 if you are travelling overseas.
Do I need to activate my credit card on receiving it? Yes, for security reasons you will need to call 04 503 9000 to activate your card. This is a simple process and is to ensure the safety of your card.
You can opt for a flexible payment by choosing to pay 4.5% of the monthly outstanding balance due or settle it in full. Flexible payment will attract an interest charge.
CBI offers credit cards with and without annual membership fees. Supplementary credit cards are free. Please refer to the Schedule of Charges for all fees and charges.
You can set up a direct debit instruction with us and conveniently settle your monthly payments. You can also pay at any of the CBI branches across UAE or at any of our Cash & Cheque Deposit Machines at the following locations:
Dubai,
Dubai Main Branch,
Dubai Mall,
Sheik Zayed Road,
Sharjah
Buhairah Branch
Abu Dhabi,
Abu Dhabi Corniche,
Ras Al Khaimah,
Julphar Towers.