Vishing Scams / Phone Fraud

How Vishing Scam / Phone Fraud works:

• Fraudsters might impersonate themselves as Government Agencies, Police, Regulators, Banks, etc
• Fraudsters may also fake their caller-identification, making it appear as if the call is legitimate
• Fraudsters might mention some of your personal information, which they had obtained from open sources, to gain your trust
• They will create a sense of urgency
• They might use threats to close your account or cancel your ATM / credit card
• They will ask you to share your confidential information such as passwords, card number, etc

Be alert and diligent by applying the following security tips:

• Always validate a person’s organisation by calling them back through an official phone number
• If you are told of a direct action on your bank account or ATM / credit card, contact the CBI customer service agents 24/7 on 600544440 and verify the same
• Do not share any confidential information such as Username, Password, PIN, three-digit CVV number or OTP with anyone over the phone or otherwise