All CBI cards customers benefit from free SMS transaction alerts which are sent to your registered mobile number.
If you don’t receive SMS alerts, please call our call centre.
In addition to free SMS alerts, our team constantly monitors all systems in the background for suspicious transactions on customer’s accounts. If we detect any unusual activity, we might contact you by phone, SMS or email to confirm that you are aware of the transaction.
If you suspect that your card has been used without your permission, please call our Call Centre immediately on 04 503 9000.