- Do not keep your PIN with your card together
- Use an ATM or a CCDM alone and shield the keypad with your hand when entering your PIN
- Change your PIN periodically
- Do not disclose your PIN to anyone
- Never write your PIN or Password on your ATM or credit card
- Report retained and lost/stolen card immediately
- Do not send emails with your card number, expiry date, and card verification code value
- Review your card statement to report suspicious transaction timely
- Do not ignore any SMS alert from the Bank regarding your transactions on your card balance
- To serve you better, keep your contact details updated with the Bank including your mobile number
Telephone Banking
Within the UAE
600 544440
Outside the UAE
+971 4 5039000
Request a callback
Online banking
