Please call 04 503 9000 immediately. Our Customer service representatives are available 24/7 for assistance. You can also call on +971 6 511 7777 if you are travelling overseas.
Yes, for security reasons you will need to call 04 503 9000 to activate your card. This is a simple process and is to ensure the safety of your card.
You can opt for a flexible payment by choosing to pay 3% of the monthly outstanding balance due or settle it in full. Flexible payment will attract an interest charge.
CBI does not charge any annual fees on the Fee Free MasterCard Titanium credit card (either Primary or Supplementary cards).
For the Low Rate Via Platinum credit card, there is an annual fee of AED 150 for Primary cardholders but the fee for Supplementary cardholders is waived.
You can set up a direct debit instruction with us and conveniently settle your monthly payments. You can also pay at any of the CBI branches across UAE or at any of our Cash & Cheque Deposit Machines at the following locations:
Dubai
- Dubai Main Branch
- Dubai Mall
- Dubai Silicon Oasis
- Sheik Zayed Road
- Dubai Festival City
Abu Dhabi
- Abu Dhabi Corniche
- Al Wahda Mall
Ras Al Khaimah
- Jukphar Towers
Sharjah
- Rolla Branch
We have also partnered with Al Ansari Exchange to accept CBI Credit Card payments at all their branches across UAE.
