Internet Banking

Fast, safe and convenient access to your accounts 24x7

What can I do on Internet Banking?

You can manage your bank accounts, move money, and take care of all your day to day banking, including:

  • View current balances of your accounts
  • View Overdraft limits and Loan account details
  • Check your recent transactions and statements
  • Know if a cheque you have issued has been paid
  • Pay your monthly utility bills 
  • Transfer money to other CBI and non-CBI bank accounts
  • Set up standing orders
  • View Account information


Over 75% of customers who have used our Online Banking Service have rated their experience as very good, so why don't you join them and see for yourself how easy banking can be.

Register today and enjoy FREE International Transfers until 31st of December 2017!



How to register

To use this service, you must have a current, savings or credit card account with CBI.   

If any of the details listed above are not up to date on our systems, please ensure you update us in-branch, or by calling us on 04 503 9000. You will be unable to register for online banking until your details are up to date. You can also register for online banking in-branch at the time of account opening if you wish. View our video tutorial to learn how to register for our Internet Banking service.


When can I start banking online?

If you register using Online Banking portals, you will have immediate access to Internet/Mobile Banking.

If your username is created by Branch/Direct Sales Unit, you will have to inform the preferred Username for which a Temporary Password will be emailed to you.


How to use CBI Internet banking

Learn how to use our Internet Banking using our video tutorials

How to login


How to transact 


How to view transaction history and download a statement



What shall I do if I’ve forgotten my username or password?

If you have forgotten your username, click "Forgot Username" link through Online Banking.

If you have forgotten your password, click "Forgot Password" link through Online Banking.

Alternatively, call 800 224 for help.


How can I reset my password?

You can reset your password by using the "Forgot Password" link on the Online Banking login page. You will need to have your Debit/Credit card number along with your PIN number to perform the online password reset.

Alternatively, call 800 224 for help.

Ways to Bank