Mobile Banking

Manage your personal finances on the move with CBI’s mobile app

Designed with convenience and security in mind, CBI’s mobile app enables you to keep track of all your CBI accounts, transfer funds and make payments, from your mobile device anywhere in the world.

Features and Benefits

• Easy Payments and Transfers. Transfer funds to your saved beneficiaries and make payments, locally and internationally
• Make CBI Credit Card payments
• Complete access to all your accounts, cards, loans and mortgages from a single place
• Authenticate transactions using a One Time Password (OTP) sent to your mobile or email address**

**Please ensure your registered mobile phone number, email, Passport Number and Emirates ID are updated on our systems. To update your details call us on 600544440 (inside UAE) or 00971 4 5039000 (outside UAE).

Over 75% of customers who have used our online banking service have rated their experience as very good, so why don't you join them and see for yourself how easy banking can be.

Download the app for your Android mobile phones and iPhones. 

For iPhones, download from the Apple App Store - Please click here or use the QR code:

For Android Phones, download from the Google Play Store - Please click here or use the QR code:

Easy Registration and Login

Once you have downloaded the app, registration and login is easy! All you need to do is follow the simple steps below:

• If you are already a registered user of the new CBI Personal Internet Banking platform, logging in to the CBI Personal Banking Mobile app is quick and easy.  Just click on the login button on the home screen and enter your existing Username and Password
• Not yet registered for internet banking? Don’t worry, you can register for both our mobile and internet banking services using the app.  Simply click on the Register button on the home screen and follow the on-screen instructions.  When the registration process is complete you will also be able to use the same username and password to login to our new internet banking service

Security and Safety

We know how important mobile banking security is for you and we provide multiple layers of protection to secure your online banking experience:

• We regularly make security updates that keep your money and personal information safe
• We use one-time Password (OTP) for transaction authentication
• Our mobile app uses industry standard encryption - Security Socket Layer (SSL) to keep your transactions safe

In the event that your card is lost or stolen, or you suspect unauthorised transactions on your account, please contact us immediately on 600544440.